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The most profitable way to negotiate
Avoid project mayhem
Aransa provides expert guidance, coaching and mediation for clients throughout the project lifecycle
- advice on contract and SLA requirements to prevent mayhem
- deal mediation or coaching during contract and SLA negotiations
- ongoing project mediation to avert mayhem
- one-off mediation if disputes do escalate
Avoiding Mayhem
However well we plan, people won’t always do what we expect at the right time. And when one part of a complex project starts to go wrong, mayhem often follows. The consequences can reverberate across the whole job; time and cost come under pressure. Someone must pay, but meanwhile what happens to the job?
With so much at stake, negotiation has some risks. This is why lawyers and insurers tend to delay negotiations until such time as they have built up their case. Meanwhile, key people are distracted from their main task.
Legal processes for resolving disputes have many drawbacks. They are confrontational, take a long time to deliver a decision, absorb masses of management time and are obsessed with who pays. They don’t help to get the project back on track. Mayhem continues.
Mediation has many advantages. It enables effective dialogue, without prejudice, and deals with emotions. Project mediation, in particular, offers a way to deal with conflict in a timely manner, avoid mayhem and get on with the job.
As well as helping you get the best contracts and SLA in place at the start of a project, Aransa’s project services will help you keep the job on target as it progresses.